VAT and import duties

  •  We ship worldwide. The shipping is automatically calculated for a number of countries. For other countries, the shipping charges to be adjusted.
    This request to contact 0031 (0) 6 2023 7357 or info@canyonzone.com
     
  • The EU has standardized VAT (Value Added Tax) rules, which changed from 1 July 2021.
    The VAT is charged and must be paid in the EU country where the goods are bought/delivered by the consumer.
    This means that the VAT rate per EU country of delivery is applied to the articles on the website.
    I assume the standard / normal rate per country. There are also articles for which a reduced rate applies, see table below. If I haven't classified them all correctly yet, I ask you to message me about this. Please with the regulations that show the correct rate.
  • VAT percentages in EU  
    Country standard reduced type of goods Note
    Austria 20 10 Books  
    Belgium 21 6 Books,
     Shoes and leather goods
     
    Bulgaria 20      
    Croatia 25 5 Books  
    Cyprus 19 5 Books  
    Czech Republic 21 10 Books  
    Danmark 25      
    Estonia 20 9 Books  
    Finland 24 10 Books  
    France 20 5,5 Books  
    Germany 19 7 Books  
    Greece 24 6 Books  
    Hungary 27 5 Books  
    Ireland 21 0 Books  
    Italy 22 4 Books  
    Latvia 21 5 Books   
    Lithuania 21      
    Luxembourg 16 2 Books  
    Netherlands 21 9 Books  
    Poland 23 5
    8
    Books
    Shoes and leather goods
     
    Portugal 23 6 Books islands adjusted
    Rumania 19 5 Books  
    Slovakia 20 10 Books  
    Slovenia 22 9,5 Books  
    Spain 21 4 Books  
    Sweden 25 12
    6
    clothes and shoes
    Books
     
  • VAT: for supply companies within the EU and to all customers outside the EU, no VAT will be charged. Customers must then import  / indicate goods.

    For England there are adjusted VAT rules. See Canyonzone / FAQ / Can I order from CanyonZone as a recipient in the United Kingdom (UK).
    and
    Which VAT rules apply to the United Kingdom (UK)
     
  • Customs and duties: the customer may be subject to import duties and taxes, which are levied once the package reaches the country of destination. Additional charges for customs clearance will be borne by the customer; CanyonZone has no insight into these charges and can not predict exactly how this will amount to. When ordering a product, the customer agrees to pay any duties or fees required by your government or customs. Customs policies vary widely from country to country; we suggest the customer to contact their local customs office for more information. The customer is considered the importer of the products ordered and must comply with all laws and regulations of the country in which the goods are received. For all refused and returned international shipments, the shipping and handling costs (minimum 30.00 Euro) will be charged.

​Private and Business

Individuals
Customers in the EU with a VAT NUMBER: order type “business”

  • Another country within the EU: if a valid VAT number is entered.
  • The Netherlands: mandatory fields to be completed: Company name, VAT number and reference.
    Note: Klarna, Klarna via Mollie and AfterPay do not support business transactions. It is therefore not possible to settle a business order with these payment methods

Business
Customers with a VAT NUMBER in the EU (business order) and customers outside the EU can order without VAT being charged. This is supported in the webshop if the requirements are met:

  • Customers in the EU with a VAT NUMBER: type of order "business"
  • Another country within the EU: if a valid VAT number is entered.
  • The Netherlands: mandatory fields: Company name, VAT number and reference.
    Note: Klarna, Klarna via Mollie and AfterPay do not support business transactions. It is therefore not possible to settle a business order with these payment methods.
     
  • A country outside the EU: The VAT rate is 0%

​If it is not possible to place an online order without VAT with the platform that we use for our webshop.
What you can do is:
- make the order and make the total payment and CanyonZone will refund the VAT paid minus the shipping costs after the order has been received. This is the easiest way for CanyonZone,
or
-You can email CanyonZone the material you want to order and CanyonZone will issue an invoice without VAT and including shipping costs and you can pay by bank transfer, credit card or PayPal.