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I cannot enter my address correctly.

 If the (delivery) address cannot be displayed correctly, please indicate the correct address in your country in Notes.

Note 1: If your address is not accepted and you used commas in the address: remove the commas from your address and the program may then accept your address.
Note 2: It is known that the address is displayed differently in the United States than in the Netherlands. This is because the Dutch postal company always changes the "foreign" address to European format.
In the Netherlands, the house number is displayed after the street and the postal code before the place name.
The information is therefore (sometimes) noted in a different way than you are used to with the confirmation of receipt of the order.
Don't worry, your package will be delivered to your home.
Note 3: If the address details turn out to be incorrect and the order is returned, the (new) shipping costs are for the buyer.
For a description of the entire ordering process, see Customer service / Ordering and delivery.

FAQ overview: Go back.

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